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TownPlanningPrep support

Tell us what is blocking your preparation.

For the fastest response, write from the address used for your TownPlanningPrep account:

Payment or access

Include the Razorpay payment ID, the product or paper, the charged amount, and a screenshot that does not reveal card or UPI credentials.

Question or explanation

Use “Report question” in the practice interface when possible. Include the paper, question number, and what appears incorrect.

Account or privacy

Tell us whether you need sign-in help, a correction or data access. You can change your password or delete your account yourself in Account settings. Never email your password.

We aim to acknowledge support requests within two business days. Payment-access issues are prioritised.

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